This Privacy Policy describes how Outbound Hotels (“Outbound,” “we,” or “us”), a joint venture of Waterton Associates LLC, the Gettys Group Companies, and Incubation Capital Partners LLC (collectively, the “Joint Venture Partners”), collect, use, and disclose information about you. This Privacy Policy applies only to information we collect when you access or use our websites, located at www.outboundhotels.com, www.virginianlodge.com, www.outboundmammoth.com, our mobile applications, www.outboundstowe.com, www.outboundyosemite.com,or other online products and services that link to this Privacy Policy (collectively, our “Services”). For clarity, this Privacy Policy does not apply to any of our Joint Venture Partners. We may provide different or additional notices of our privacy practices with respect to other websites or offerings, in which case this Privacy Policy will not apply.
We may change this Privacy Policy from time to time. If we make changes, we will notify you by revising the date at the bottom of this policy. We may also provide you with additional notice (such as by adding a statement to the Services or sending you a notification), such as in connection with making material changes to this Privacy Policy. We encourage you to review this Privacy Policy regularly to stay informed about our information practices and the choices available to you.
Information You Provide to Us
We collect information you provide directly to us. For example, we collect information directly from you when you fill out a form, submit or post content through our Services, communicate with us via third-party platforms, request customer support, or otherwise communicate with us. The types of information about you that we collect include your name, email address, and any other information you choose to provide. Additionally, if you make a purchase, we work with a third-party payment processor to collect and process your payment information.
Information We Collect Automatically
We automatically collect certain information about your interactions with us or our Services, including:
Device and Usage Information: We collect information about how you access our Services, including data about the device and network you use, such as your hardware model, operating system version, mobile network, IP address, unique device identifiers, browser type, and app version. We also collect information about your activity on our Services, such as access times, pages viewed, links clicked, and the page you visited before navigating to our Services.
Location Information: In accordance with your device permissions, we may collect information about the precise location of your device. You may stop the collection of precise location information at any time (see the Your Choices section below for details).
Information Collected by Cookies and Similar Tracking Technologies: We (and those who perform work for us) use tracking technologies, such as cookies and web beacons, to collect information about your interactions with the Services. Cookies are small data files stored on your hard drive or in device memory that help us improve our Services and your experience, see which areas and features of our Services are popular, and count visits. Web beacons (also known as “pixel tags” or “clear GIFs”) are electronic images that we may use on our Services and in our emails to help deliver cookies, count visits, and understand usage and campaign effectiveness. For more information about cookies and how to disable them, see the Your Choices section below.
Information We Derive
We (and those who perform work for us) may derive information or draw inferences about you based on the information we collect. For example, we may make inferences about your approximate location based on your IP address.
We use the information we collect to assess the effectiveness and reach of our Services and, if you fill out our contact form, to contact you with updates and offerings. We also use the information we collect to:
We share personal information in the following circumstances or as otherwise described in this policy:
We also share aggregated or de-identified information that cannot reasonably be used to identify you.
We engage Squarespace to provide analytics services across the web and in mobile apps. Squarespace may use cookies, web beacons, device identifiers, and other technologies to collect information about your use of our Services, including your IP address, web browser, pages viewed, time spent on pages or in mobile apps, links clicked, and conversion information. This information may be used by Outbound Hotels and others to, among other things, analyze and track data, determine the popularity of certain content, and better understand your online activity and interaction with our Services.
Most web browsers are set to accept cookies by default. If you prefer, you can usually adjust your browser settings to remove or reject browser cookies. Please note that removing or rejecting cookies could affect the availability and functionality of our Services. We (and those who perform work for us) use the following cookies:
| Cookie Name | Duration | Purpose |
|---|---|---|
| ss_cid | Two Years | Identifies unique visitors and tracks a visitor’s sessions on a site |
| ss_cpvisit | Two Years | Identifies unique visitors and tracks a visitor’s sessions on a site |
| ss_cvisit | 30 Minutes | Identifies unique visitors and tracks a visitor’s sessions on a site |
| ss_cvt | Two Years | Identifies unique visitors and tracks a visitor’s sessions on a site |
| ss_cvt | 30 Minutes | Identifies unique visitors and tracks a visitor’s sessions on a site |
For help locating cookies on your device, visit your browser’s documentation:
We engage others to serve advertisements and perform related services across the web and in mobile applications. These entities may use cookies, web beacons, SDKs, device identifiers, and other technologies to collect information about your use of our Services and other websites and mobile apps, such as your IP address, web browser and mobile network information, pages viewed, time spent on pages or in mobile apps, or links clicked. This information is used to deliver advertising targeted to your interests on other companies’ sites or mobile applications and to analyze and track data, determine the popularity of certain content, and better understand your activity.
You can also learn more about interest-based ads or how to opt out of having your web browsing information used for behavioral advertising purposes by companies that participate in the Digital Advertising Alliance, by visiting www.aboutads.info/choices. Your device may also include a feature that allows you to opt out of having certain information collected through mobile apps used for behavioral advertising purposes.
When you first launch any of our mobile apps that collect precise location information, you will be asked to consent to the app’s collection of this information. If you initially consent to our collection of such location information, you can subsequently stop the collection of this information at any time by changing the preferences on your mobile device. You may also stop our collection of this location information by following the standard uninstall process to remove all of our mobile apps from your device.
You may opt out of receiving promotional emails from Outbound Hotels by following the instructions in those communications or by contacting us at contact@outboundhotels.com or by submitting a contact form through our Services. If you opt out, we may still send you non-promotional emails, such as those about our ongoing business relations.
With your permission, we may send push notifications to your mobile device. You can deactivate these messages at any time by changing the notification settings on your mobile device.
If you have any questions about this Privacy Policy, please contact us at contact@outboundhotels.com or by submitting a contact form through our Services.
Last Updated: September 2023