FAQ

Before you head out on your journey, here’s everything you need to know

about our most frequently asked questions.

Logo depicts a winged bear, presented in light green on a white surface.
Is Mammoth Mountain open?

Yes. Please visit their website for additional Information. Mammoth Mountain.

How do I get a lift ticket?

Please call 1-800-MAMMOTH and visit their website for ticket information.

When is check-in and check-out?

Guest check-in begins at 3:00 pm, and check-out is at 11:00 am. If you will be arriving early, you are certainly welcome to start enjoying our amenities while we hold your bags and get your room ready for you.

Do you have on-site options for dining?

Yes, Outbound Mammoth features our all-new Mammoth restaurant and bar: Bar Sierra, an on-site crêpe truck, and an exceptional wine bar in the resort’s lobby. View our Bevs + Bites page for opening hours and more details.

Do you have roll-away beds or cribs?

We do not offer roll-away beds or cribs. Occupancy for a room with a king bed is two people max, with two beds, is four people max, with the exception of Villas which sleep six. 

What is the hotel cancellation policy?

Cancellations made within 48 hours of the check-in time on your scheduled arrival date are subject to a penalty of 1-night room and tax.

Do you allow pets?

Yes, Fido is invited to enjoy our pet-friendly resort in Mammoth Lakes. We allow up to two dogs at a $50 per night pet fee. No more than two dogs per room, please. If you do not register them at the front desk, there is an additional fee.

Is there a resort fee?

Yes, there is a $25 nightly resort fee + tax per room. This fee includes a discount at Black Tie ski rentals, guest parking, high-speed Wi-Fi, one welcome beer from a local Mammoth brewery, and use of filtered water stations.