FAQ

Before you head out on your journey, here’s everything you need to know

about our most frequently asked questions.

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Is Mammoth Mountain open?

Yes. Please visit their website for additional Information. Mammoth Mountain.

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How do I get a lift ticket?

Please call 1-800-MAMMOTH and visit their website for ticket information.

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When is check-in and check-out?

Guest check-in begins at 3:00 pm, and check-out is at 11:00 am. If you will be arriving early, you are certainly welcome to start enjoying our amenities while we hold your bags and get your room ready for you.

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Do you have on-site options for dining?

Yes, Outbound Mammoth features our all-new Mammoth restaurant and bar: Bar Sierra, an on-site crêpe truck, and an exceptional wine bar in the resort’s lobby. View our Bevs + Bites page for opening hours and more details.

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Do you have roll-away beds or cribs?

We do not offer roll-away beds or cribs. Occupancy for a room with a king bed is two people max, with two beds, is four people max, with the exception of Villas which sleep six. 

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What is the hotel cancellation policy?

Cancellations made within 48 hours of the check-in time on your scheduled arrival date are subject to a penalty of 1-night room and tax.

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Do you allow pets?

Yes, Fido is invited to enjoy our pet-friendly resort in Mammoth Lakes. We allow up to two dogs at a $50 per night pet fee. No more than two dogs per room, please. If you do not register them at the front desk, there is an additional fee.

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Is there a resort fee?

Yes, there is a $25 nightly resort fee + tax per room. This fee includes a discount at Black Tie ski rentals, guest parking, high-speed Wi-Fi, one welcome beer from a local Mammoth brewery, and use of filtered water stations.

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