OUTBOUND HOTELS PRIVACY POLICY

This Privacy Policy describes how Outbound Hotels (“Outbound,” “we,” or “us”), a joint venture of Waterton Associates LLC, the Gettys Group Companies, and Incubation Capital Partners LLC (collectively, the “Joint Venture Partners”), collect, use, and disclose information about you. This Privacy Policy applies only to information we collect when you access or use our websites, located at www.outboundhotels.com, www.virginianlodge.com, www.outboundmammoth.com, our mobile applications, www.outboundstowe.com, www.outboundyosemite.com,or other online products and services that link to this Privacy Policy (collectively, our “Services”). For clarity, this Privacy Policy does not apply to any of our Joint Venture Partners. We may provide different or additional notices of our privacy practices with respect to other websites or offerings, in which case this Privacy Policy will not apply.

We may change this Privacy Policy from time to time. If we make changes, we will notify you by revising the date at the bottom of this policy. We may also provide you with additional notice (such as by adding a statement to the Services or sending you a notification), such as in connection with making material changes to this Privacy Policy. We encourage you to review this Privacy Policy regularly to stay informed about our information practices and the choices available to you.

Contents

• Collection of Information
• Use of Information
• Sharing of Information
• Analytics
• Your Choices
• Contact Us

Collection of Information

Information You Provide to Us

We collect information you provide directly to us. For example, we collect information directly from you when you fill out a form, submit or post content through our Services, communicate with us via third-party platforms, request customer support, or otherwise communicate with us. The types of information about you that we collect include your name, email address, and any other information you choose to provide. Additionally, if you make a purchase, we work with a third-party payment processor to collect and process your payment information.

Information We Collect Automatically

We automatically collect certain information about your interactions with us or our Services, including:

Device and Usage Information: We collect information about how you access our Services, including data about the device and network you use, such as your hardware model, operating system version, mobile network, IP address, unique device identifiers, browser type, and app version. We also collect information about your activity on our Services, such as access times, pages viewed, links clicked, and the page you visited before navigating to our Services.

Location Information: In accordance with your device permissions, we may collect information about the precise location of your device. You may stop the collection of precise location information at any time (see the Your Choices section below for details).

Information Collected by Cookies and Similar Tracking Technologies: We (and those who perform work for us) use tracking technologies, such as cookies and web beacons, to collect information about your interactions with the Services. Cookies are small data files stored on your hard drive or in device memory that help us improve our Services and your experience, see which areas and features of our Services are popular, and count visits. Web beacons (also known as “pixel tags” or “clear GIFs”) are electronic images that we may use on our Services and in our emails to help deliver cookies, count visits, and understand usage and campaign effectiveness. For more information about cookies and how to disable them, see the Your Choices section below.

Information We Derive

We (and those who perform work for us) may derive information or draw inferences about you based on the information we collect. For example, we may make inferences about your approximate location based on your IP address.

Use of Information

We use the information we collect to assess the effectiveness and reach of our Services and, if you fill out our contact form, to contact you with updates and offerings. We also use the information we collect to:

• Provide, maintain, improve, and develop new products and services, including to debug and repair errors in our Services;
• Personalize your experience with us;
• Send you technical notices, security alerts, support messages and other transactional or relationship messages;
• Communicate with you about products, services, and events offered by Outbound Hotels and others and provide news and information that we think will interest you (see the Your Choices section below for information about how to opt out of these communications at any time);
• Monitor and analyze trends, usage, and activities in connection with our products and services;
• Personalize the advertisements you see on third-party platforms and websites;
• Detect, investigate, and help prevent security incidents and other malicious, deceptive, fraudulent, or illegal activity and help protect the rights and property of Outbound Hotels and others;
• Comply with our legal and financial obligations;
• Create de-identified, anonymized or aggregated information; and
• Carry out any other purpose described to you at the time the information was collected.

Sharing of Information

We share personal information in the following circumstances or as otherwise described in this policy:

• We may share personal information with vendors that access personal information to perform work for us, such as companies that assist us with web hosting, payment processing, marketing, analytics, and other services.
• We may disclose personal information if we believe that disclosure is in accordance with, or required by, any applicable law or legal process, including lawful requests by public authorities to meet national security or law enforcement requirements.
• If you choose to use integrations we offer on our Services, such as connecting with us through Instagram or Facebook, we may share certain information with the third-party integration partners.
• We may share personal information if we believe that your actions are inconsistent with our user agreements or policies, if we believe that you have violated the law, or if we believe it is necessary to protect the rights, property, and safety of Outbound Hotels, our users, the public, or others.
• We share personal information with our lawyers and other professional advisors where necessary to obtain advice or otherwise protect and manage our business interests.
• We may share personal information with third parties for marketing and advertising purposes.
• We may share personal information in connection with, or during negotiations concerning, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.
• Personal information is shared between and among Outbound Hotels and our current and future parents, affiliates, and subsidiaries, and other companies under common control and ownership; however, your personal information is only shared with Outbound and Waterton Associates LLC, and not with any other Joint Venture Partner.
• We share personal information with your consent or at your direction.

We also share aggregated or de-identified information that cannot reasonably be used to identify you.

Analytics

We engage Squarespace to provide analytics services across the web and in mobile apps. Squarespace may use cookies, web beacons, device identifiers, and other technologies to collect information about your use of our Services, including your IP address, web browser, pages viewed, time spent on pages or in mobile apps, links clicked, and conversion information. This information may be used by Outbound Hotels and others to, among other things, analyze and track data, determine the popularity of certain content, and better understand your online activity and interaction with our Services.

Your Choices

Cookies

Most web browsers are set to accept cookies by default. If you prefer, you can usually adjust your browser settings to remove or reject browser cookies. Please note that removing or rejecting cookies could affect the availability and functionality of our Services. We (and those who perform work for us) use the following cookies:

For help locating cookies on your device, visit your browser’s documentation:

• Chrome
• Firefox
• Safari
• Microsoft Edge

We engage others to serve advertisements and perform related services across the web and in mobile applications. These entities may use cookies, web beacons, SDKs, device identifiers, and other technologies to collect information about your use of our Services and other websites and mobile apps, such as your IP address, web browser and mobile network information, pages viewed, time spent on pages or in mobile apps, or links clicked.  This information is used to deliver advertising targeted to your interests on other companies’ sites or mobile applications and to analyze and track data, determine the popularity of certain content, and better understand your activity.

You can also learn more about interest-based ads or how to opt out of having your web browsing information used for behavioral advertising purposes by companies that participate in the Digital Advertising Alliance, by visiting www.aboutads.info/choices. Your device may also include a feature that allows you to opt out of having certain information collected through mobile apps used for behavioral advertising purposes.

Location Information

When you first launch any of our mobile apps that collect precise location information, you will be asked to consent to the app’s collection of this information. If you initially consent to our collection of such location information, you can subsequently stop the collection of this information at any time by changing the preferences on your mobile device. You may also stop our collection of this location information by following the standard uninstall process to remove all of our mobile apps from your device.

Communication Preferences

You may opt out of receiving promotional emails from Outbound Hotels by following the instructions in those communications or by contacting us at contact@outboundhotels.com or by submitting a contact form through our Services. If you opt out, we may still send you non-promotional emails, such as those about our ongoing business relations.

Mobile Push Notifications

With your permission, we may send push notifications to your mobile device. You can deactivate these messages at any time by changing the notification settings on your mobile device.

Contact Us

If you have any questions about this Privacy Policy, please contact us at contact@outboundhotels.com or by submitting a contact form through our Services.

Last Updated: September 2023